Job Description
Position: E-commerce Growth Analyst
Company: Jumia Lesotho
Location: Teyateyaneng, Lesotho
Experience: 3-5 years
Education: Bachelor’s Degree in Statistics, Economics, or Business Analytics
Employment Type: Full-time
Industry: Digital Commerce
Department: Growth & Strategy
Salary: 45,000 – 65,000 SSP
Vacancies: 1
Company Overview
Jumia is the leading e-commerce platform in Africa, dedicated to revolutionizing the retail landscape through technology and logistics innovation. As a major player in the digital economy, we connect millions of consumers with thousands of vendors across the continent. Our mission is to empower local businesses and provide seamless shopping experiences for every household. By leveraging data-driven insights, we continue to expand our footprint and create meaningful employment in emerging markets. We are committed to excellence, scalability, and driving digital transformation across various sectors.
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Job Overview
We are seeking a highly analytical and driven E-commerce Growth Analyst to join our expanding team in Teyateyaneng. This role is critical to our success in the Lesotho market, focusing on identifying new market opportunities, optimizing customer acquisition funnels, and maximizing lifetime value through rigorous data analysis. The successful candidate will translate complex datasets into actionable business strategies that drive revenue and user engagement. This is a high-impact role that sits at the intersection of marketing, technology, and business operations, offering unparalleled career opportunities in Lesotho for those passionate about the digital economy.
Key Responsibilities
- Analyze customer behavior patterns to optimize conversion rates across the platform.
- Monitor key performance indicators (KPIs) including CAC, LTV, and churn rates.
- Collaborate with the marketing team to refine promotional strategies and seasonal campaigns.
- Conduct competitive market analysis to identify emerging trends in the local e-commerce landscape.
- Develop automated dashboards to provide real-time visibility into sales and user growth.
- Identify friction points in the user journey and propose data-backed solutions.
Required Skills
- Advanced proficiency in SQL and data visualization tools like Tableau or Power BI.
- Strong understanding of digital marketing metrics and e-commerce unit economics.
- Exceptional mathematical and statistical modeling capabilities.
- Ability to communicate complex technical findings to non-technical stakeholders.
- High level of attention to detail and analytical rigor.
Education
A minimum of a Bachelor’s degree in Statistics, Mathematics, Economics, Business Analytics, or a related quantitative field is required. Advanced certifications in Data Science or Business Intelligence are highly preferred.
Experience
Candidates must possess 3 to 5 years of professional experience in a data-driven role, preferably within the e-commerce, fintech, or digital marketing sectors. Proven experience in driving growth through data-led decision-making is essential.
Salary
The monthly salary for this position ranges from 45,000 SSP to 65,000 SSP, depending on experience and technical expertise.
Benefits
- Competitive monthly salary and performance-based bonuses.
- Comprehensive health and wellness coverage.
- Flexible working arrangements and professional development stipends.
- Access to cutting-edge digital tools and technologies.
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Training
- Continuous learning programs on advanced data analytics and machine learning.
- Leadership development workshops for high-potential employees.
- Internal mentorship programs with senior management.
Working Environment
You will work in a fast-paced, collaborative, and highly innovative environment. Our office in Teyateyaneng fosters a culture of ownership, where every team member is encouraged to challenge the status quo and propose new ideas. We value diversity and believe that a variety of perspectives leads to better innovation.
Application Process
Interested candidates should submit their updated CV and a cover letter detailing their experience with data-driven growth strategies. We are hiring in Lesotho and look forward to reviewing your application. Please ensure all documentation is submitted through our official portal.
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Equal Opportunity Statement
Jumia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business needs.