E-commerce Marketplace Specialist Job Vacancy in Mafeteng, Lesotho – Digital Commerce

E-commerce Manager
Mafeteng
July 28, 2026
Full Time
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Job Description

Position: E-commerce Marketplace Specialist

Company: Jumia Lesotho

Location: Mafeteng, Lesotho

Experience: 3-5 years

Education: Bachelor’s Degree in Business Administration, Marketing, or related field

Employment Type: Full-time

Industry: Digital Commerce

Department: Marketplace Operations

Salary: 45,000 SSP – 65,000 SSP

Vacancies: 1

Company Overview

Jumia Lesotho is a leading force in the digital transformation of African commerce. As a pioneer in the e-commerce sector, we strive to connect millions of consumers and sellers across the continent through a seamless digital marketplace. Our mission is to empower local entrepreneurs by providing them with the tools and platform necessary to reach a wider audience, thereby driving economic growth within the region. We are committed to innovation, reliability, and customer-centricity, ensuring that every transaction on our platform is secure and efficient. As we continue to expand our footprint, we are looking for talented individuals to join our growing team and contribute to the digital revolution in Africa.

Job Overview

We are seeking a highly motivated and data-driven E-commerce Marketplace Specialist to join our dynamic team in Mafeteng. This role is critical to our success, as you will be responsible for managing and optimizing the performance of third-party sellers on our platform. You will act as a bridge between the marketplace and our vendors, ensuring that product listings are accurate, high-quality, and optimized for search visibility. This position requires a blend of analytical thinking and interpersonal skills to help our partners grow their businesses while maintaining the high standards our customers expect. If you are looking for exciting career opportunities in Lesotho and want to be at the forefront of the digital economy, this is the role for you. You can learn more about our mission at https://lesothojobsearch.com.

Key Responsibilities

  • Manage and onboard new third-party sellers to the Jumia marketplace.
  • Monitor seller performance metrics to ensure compliance with platform standards.
  • Optimize product listings using SEO best practices to increase visibility and conversion rates.
  • Collaborate with the marketing team to execute promotional campaigns for key vendors.
  • Analyze sales data and market trends to identify growth opportunities for sellers.
  • Resolve disputes and issues between buyers and sellers to maintain high customer satisfaction.
  • Provide training and support to vendors to help them maximize their sales potential.

Required Skills

  • Advanced proficiency in e-commerce platform management and backend tools.
  • Strong understanding of Search Engine Optimization (SEO) for product discovery.
  • Excellent data analysis and reporting capabilities using Excel or BI tools.
  • Strong communication and negotiation skills for vendor management.
  • Ability to work in a fast-paced, target-driven environment.
  • Problem-solving mindset with a focus on customer experience.

Education

A Bachelor’s degree in Business Administration, Marketing, Digital Commerce, or a related field is required. Certifications in Digital Marketing or Data Analytics are highly advantageous.

Experience

Candidates must possess a minimum of 3 to 5 years of experience in e-commerce operations, marketplace management, or digital retail. Proven experience in managing vendor relationships and analyzing online sales performance is essential for success in this role.

Salary

The monthly salary for this position ranges from 45,000 SSP to 65,000 SSP, depending on experience and performance metrics.

Benefits

  • Competitive monthly salary and performance bonuses.
  • Comprehensive health and wellness coverage.
  • Opportunities for international training and development.
  • A collaborative and inclusive work culture.
  • Career advancement within a rapidly growing pan-African company.

Training

  • Comprehensive onboarding program on Jumia’s proprietary systems.
  • Ongoing digital marketing and SEO workshops.
  • Advanced data analytics training sessions.
  • Leadership development programs for high performers.

Working Environment

The working environment at Jumia Lesotho is energetic, innovative, and highly collaborative. We encourage our employees to think outside the box and take ownership of their projects. While the role is based in Mafeteng, you will be part of a vast network of professionals across Africa. For those interested in regional trends, check out https://malawijobsearch.com/job-vacancy-in-malawi/ for more insights.

Application Process

Interested candidates should submit their updated CV and a cover letter detailing their relevant experience through our official recruitment portal. We are looking for individuals who demonstrate a passion for technology and commerce. Please note that only shortlisted candidates will be contacted for interviews. For more job vacancies in the region, visit https://somaliajobsearch.com/job-vacancy-in-mogadishu/.

Equal Opportunity Statement

Jumia Lesotho is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or disability status.

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