Regional Freight Operations Coordinator Job Vacancy in Matsieng, Lesotho – Logistics & Supply Chain

Job Description

Position:Regional Freight Operations Coordinator

Company:DHL Express

Location:Matsieng, Lesotho

Experience:3-5 years

Education:Bachelor’s degree in Supply Chain Management, Logistics, Business Administration or related field

Employment Type:Full-time

Industry:Logistics & Supply Chain

Department:Operations

Vacancies:1

Company Overview

DHL Express is a global leader in international shipping, courier services, and logistics solutions. With a presence in over 220 countries and territories, DHL connects businesses and consumers worldwide, delivering innovative supply chain solutions that drive growth and efficiency. In Lesotho, DHL operates a regional hub that supports both domestic and cross‑border freight movement, ensuring timely delivery for a diverse range of industries. The company’s commitment to sustainability, technology integration, and customer‑centric service makes it an attractive employer for professionals seeking dynamic career opportunities. As part of DHL’s global network, employees in Lesotho benefit from world‑class training, a collaborative culture, and the chance to contribute to a company that consistently ranks among the top employers worldwide.

For more information about DHL’s presence in Lesotho, visit the main job portal at https://lesothojobsearch.com.

Job Overview

The Regional Freight Operations Coordinator will play a pivotal role in managing end‑to‑end freight processes for DHL’s Matsieng hub. This position involves coordinating inbound and outbound shipments, optimizing routing, and ensuring compliance with local and international regulations. The coordinator will work closely with customs authorities, transport partners, and internal teams to maintain high service standards and achieve operational KPIs. The role offers exposure to advanced logistics technologies, including real‑time tracking systems and automated warehouse solutions, providing a platform for professional growth within a globally recognized logistics brand.

Explore similar opportunities across the region at https://malawijobsearch.com/.

Additional resources for logistics careers can be found at https://tanzaniajobsearch.com/job-vacancy-tanzania/.

Key Responsibilities

• Coordinate daily freight movements, including air, road, and rail shipments, ensuring on‑time delivery.
• Monitor shipment status using DHL’s proprietary tracking platforms and proactively address delays.
• Prepare and verify all required documentation for customs clearance, adhering to Lesotho’s import/export regulations.
• Collaborate with transport partners to negotiate rates, optimize routes, and improve cost efficiency.
• Analyze operational data to identify trends, recommend process improvements, and support continuous improvement initiatives.
• Maintain accurate records of freight volumes, carrier performance, and compliance metrics.
• Provide exceptional customer service by responding to client inquiries and resolving issues promptly.
• Support the implementation of sustainability initiatives, such as carbon‑offset programs and green packaging solutions.

Required Skills

• Strong knowledge of freight forwarding, customs procedures, and international logistics.
• Excellent analytical abilities with proficiency in Excel and logistics management software.
• Effective communication skills in English; proficiency in Sesotho is an advantage.
• Ability to work under pressure, prioritize tasks, and meet tight deadlines.
• Problem‑solving mindset with a focus on customer satisfaction.
• Team‑player attitude with the capacity to collaborate across multiple departments.

Education

Candidates must hold a Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related discipline. Relevant certifications such as Certified International Freight Forwarder (CIFF) or International Air Transport Association (IATA) qualifications are considered a plus.

Experience

A minimum of three to five years of experience in freight operations, logistics coordination, or a similar role within a multinational logistics company is required. Experience with customs clearance in Southern Africa and familiarity with DHL’s operational standards will be highly valued.

Benefits

• Competitive salary aligned with industry standards in Lesotho.
• Health insurance coverage for employee and dependents.
• Retirement savings plan with employer contributions.
• Performance‑based bonuses and annual salary reviews.
• Access to DHL’s global learning platform for continuous professional development.
• Paid annual leave and statutory holidays.
• Opportunities for regional mobility and career advancement within DHL’s worldwide network.

Training

• Comprehensive onboarding program covering DHL’s systems, safety protocols, and compliance requirements.
• Ongoing technical training on freight management software and emerging logistics technologies.
• Leadership development workshops for high‑potential employees.
• Access to industry conferences and seminars to stay current with global logistics trends.

Working Environment

The Matsieng hub offers a modern, safety‑focused workplace equipped with state‑of‑the‑art handling equipment and digital tracking tools. Employees enjoy a collaborative atmosphere where cross‑functional teams work together to solve complex logistics challenges. DHL promotes a culture of inclusion, encouraging diverse perspectives and fostering a supportive environment for all staff.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online application portal on the DHL Careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment at the Matsieng facility.

Equal Opportunity Statement

DHL Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, sexual orientation, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to any such status.