Capacity Management (CapMan) Teller at Standard Lesotho Bank

Banking Teller Supervisor
Mabote
April 15, 2026
Full Time
Urgent
Apply Now

Job Description

Job Details

Company: Standard Bank Group
Location: Across all districts in Lesotho
Job Title: Capacity Management (CapMan) Teller
Job Type: Full-time (Fixed Term Contract)
Contract Duration: 12 months (10 working days per month)

Job Overview
Standard Bank Group, a leading Africa-focused financial services organization, is offering an exciting opportunity for the role of Capacity Management (CapMan) Teller. This position involves handling cash transactions, assisting walk-in customers, and ensuring efficient banking operations while delivering excellent service.

Job Description
The CapMan Teller will manage customer cash transactions and provide support in daily banking activities while ensuring accuracy and compliance with banking standards.

Key Responsibilities

  • Process customer deposits and withdrawals accurately
  • Manage cash and follow banking procedures
  • Provide excellent customer service
  • Understand customer needs and respond effectively
  • Identify cross-selling opportunities
  • Maintain accurate transaction records

Qualifications

Education:

  • Degree in Business Commerce, Finance, Accounting, Marketing, or a related field

Experience:

  • Previous branch banking experience is an added advantage

Required Skills

  • Strong analytical and problem-solving skills
  • Excellent organizational and time-management abilities
  • Proficiency in Microsoft Office applications
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced banking environment

Behavioural Competencies

  • Adopting Practical Approaches
  • Articulating Information
  • Examining Information
  • Exploring Possibilities
  • Following Procedures
  • Generating Ideas
  • Making Decisions
  • Managing Tasks
  • Producing Output
  • Providing Insights
  • Understanding People
  • Upholding Standards

Technical Competencies

  • Application & Submission Verification (Business Banking)
  • Banking Processes & Procedures
  • Customer Acceptance & Review (Consumer Banking)
  • Customer Understanding (Consumer Banking)
  • Transaction Processing
  • Product Knowledge (Consumer Banking)

Additional Information

  • Fixed-term contract for 12 months
  • Work schedule: 10 days per month
  • Location: Across all districts in Lesotho

Job Status
Full Time
Employee
Category: Banking / Finance

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