Senior IT Support Specialist Job Vacancy in Maseru, Lesotho – Technology & Telecommunications

Database Support Specialist
Maseru
July 7, 2026
L10000 - L15000 / month
Full Time
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Job Description

Position: Senior IT Support Specialist

Company: MTN Lesotho

Location: Maseru, Lesotho

Experience: 3-5 years

Education: Bachelor’s degree in Information Technology or related field

Employment Type: Full-Time

Industry: Technology & Telecommunications

Department: Information Technology

Salary: 10,000 – 15,000 LSL per month

Vacancies: 1

Company Overview

MTN Lesotho is a leading telecommunications provider in Southern Africa, delivering innovative connectivity solutions to millions of customers. As part of the MTN Group, we are committed to bridging the digital divide and empowering communities through technology. With operations spanning mobile networks, broadband, and enterprise services, MTN Lesotho plays a pivotal role in driving economic growth and digital transformation in Lesotho. We prioritize diversity, sustainability, and employee development to foster a dynamic and inclusive workplace.

Job Overview

MTN Lesotho is seeking a Senior IT Support Specialist to join our Maseru-based team. This role is critical to maintaining our cutting-edge IT infrastructure, ensuring seamless operations, and supporting our mission to connect Lesotho. The ideal candidate will lead technical troubleshooting, manage system upgrades, and collaborate with cross-functional teams to deliver exceptional service. This position offers a unique opportunity to contribute to one of Lesotho’s most impactful technology careers while advancing your professional growth.

For more Lesotho Jobs, visit https://lesothojobsearch.com.

Key Responsibilities

  • Provide advanced technical support for hardware, software, and network systems.
  • Diagnose and resolve complex IT issues across desktops, servers, and cloud platforms.
  • Implement security protocols to safeguard company data and systems.
  • Train end-users on IT tools and best practices.
  • Collaborate with vendors and internal teams to optimize IT performance.
  • Document processes and maintain up-to-date technical documentation.

Required Skills

  • Expertise in Windows/Linux operating systems and networking technologies.
  • Certifications in ITIL, CompTIA, or Cisco (preferred).
  • Strong problem-solving and analytical skills.
  • Excellent communication and customer service abilities.
  • Experience with cybersecurity frameworks and compliance standards.
  • Proficiency in project management and team collaboration tools.

Education

Bachelor’s degree in Information Technology, Computer Science, or a related field. Advanced certifications (e.g., MCSE, CCNA) are a plus.

Experience

3–5 years of progressive IT support experience in a corporate or telecommunications environment. Prior leadership in IT projects is advantageous.

Salary

10,000 – 15,000 LSL per month, commensurate with experience and qualifications.

Benefits

  • Comprehensive health and life insurance coverage.
  • Performance-based bonuses and annual salary reviews.
  • Professional development allowances for certifications and training.
  • Flexible work arrangements and remote support options.
  • Employee wellness programs and mental health resources.

Training

  • On-the-job training with MTN’s global IT teams.
  • Access to vendor-specific certification programs.
  • Leadership development workshops for career advancement.
  • Annual technical refreshers on emerging technologies.

Working Environment

MTN Lesotho fosters a collaborative, fast-paced work environment where innovation and integrity are core values. The role involves office-based work with occasional on-call support. Candidates must be adaptable, proactive, and committed to delivering high-quality service in a multicultural setting.

Application Process

Interested candidates should submit their CV and a tailored cover letter to the MTN Lesotho careers portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews. For Job Vacancy in Lesotho, visit https://www.senegaljobsearch.com/ for regional opportunities.

Equal Opportunity Statement

MTN Lesotho is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, gender, religion, or disability.