Quality Assurance Manager Job Vacancy in Maseru, Lesotho – Beverage Production

Job Description

Position: Quality Assurance Manager

Company: Heineken Lesotho

Location: Maseru, Lesotho

Experience: 5+ years in quality assurance within manufacturing or beverage industry

Education: Bachelor’s degree in Food Science, Chemistry, or related field

Employment Type: Full-time

Industry: Beverage Production

Department: Quality Assurance

Salary: SSP 250,000 – SSP 350,000 per month

Vacancies:1

Company Overview

Heineken Lesotho is a leading brewer in the Southern African region, renowned for its commitment to quality, sustainability, and community development. As part of the global Heineken portfolio, the company brings world‑class brewing expertise to Lesotho, producing a range of popular beers that are enjoyed across the nation. The organization prides itself on fostering a culture of innovation, safety, and continuous improvement, making it an attractive employer for professionals seeking rewarding career opportunities in Lesotho. With a strong focus on responsible drinking and environmental stewardship, Heineken Lesotho contributes significantly to the local economy and offers diverse career pathways for ambitious talent. This role offers a unique chance to be part of a dynamic team that drives product excellence and upholds the highest standards of quality in the beverage industry, aligning with the growing demand for premium beverages in Lesotho.

Job Overview

The Quality Assurance Manager will lead the QA function for Heineken Lesotho’s brewing operations, ensuring that all products meet stringent quality, safety, and regulatory standards. Reporting to the Operations Director, the manager will develop, implement, and maintain quality systems, conduct audits, and collaborate with production, R&D, and supply chain teams to drive continuous improvement. This position plays a pivotal role in safeguarding brand reputation and consumer trust, making it essential for the success of Heineken’s market presence in Lesotho. For more information about the company and its values, visit Lesotho Job Search. The role is a key component of the broader strategy to attract top talent and support employment in Lesotho, contributing to the nation’s economic growth.

Key Responsibilities

• Develop, implement, and maintain comprehensive quality management systems aligned with ISO 9001 and local regulatory requirements.
• Lead internal and external audits, ensuring corrective actions are identified, tracked, and resolved promptly.
• Monitor production processes, conduct root‑cause analysis, and drive corrective and preventive actions to reduce defects.
• Collaborate with R&D and production teams to validate new product formulations and process changes.
• Oversee sampling, testing, and release procedures for raw materials, in‑process goods, and finished products.
• Maintain accurate documentation, including batch records, SOPs, and quality reports.
• Provide training and mentorship to QA staff and cross‑functional teams on quality standards and best practices.
• Analyze quality data and generate KPI dashboards to support strategic decision‑making.
• Ensure compliance with health, safety, and environmental regulations throughout the manufacturing site.
• Represent Heineken Lesotho in industry forums and regulatory meetings to stay abreast of emerging standards.

Required Skills

• Strong knowledge of food safety standards, HACCP, ISO 22000, and GMP.
• Proven experience in leading QA teams within a beverage or food manufacturing environment.
• Excellent analytical and problem‑solving abilities with a data‑driven mindset.
• Effective communication and stakeholder management skills.
• Proficiency in quality management software and statistical tools (e.g., Minitab, SPSS).
• Ability to work under pressure and meet tight production schedules.
• Leadership qualities with a focus on coaching and developing talent.

Education

A Bachelor’s degree in Food Science, Chemistry, Microbiology, or a related discipline is required. A Master’s degree or professional certifications such as CQE (Certified Quality Engineer) or HACCP Practitioner are advantageous.

Experience

Minimum of five years of progressive experience in quality assurance, with at least two years in a supervisory or managerial role within the beverage or food manufacturing sector.

Salary

The competitive salary range for this position is SSP 250,000 to SSP 350,000 per month, commensurate with experience and qualifications. Additional performance‑based incentives may be offered.

Benefits

• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with employer contributions.
• Paid annual leave and statutory holidays.
• Employee assistance program and wellness initiatives.
• Opportunities for international exposure and career advancement within Heineken’s global network.

Training

• On‑the‑job training in advanced quality management systems.
• Access to Heineken’s global learning platforms and certification courses.
• Leadership development programs tailored for high‑potential managers.
• Regular workshops on regulatory updates and industry best practices.

Working Environment

The role is based at Heineken’s state‑of‑the‑art brewing facility in Maseru, offering a modern, safety‑focused workplace equipped with cutting‑edge technology. Employees benefit from a collaborative culture that encourages innovation, continuous learning, and respect for diversity.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on the company’s career page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews. Heineken Lesotho is committed to a transparent and efficient recruitment process.

Equal Opportunity Statement

Heineken Lesotho is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.