Senior E-commerce Product Manager Job Vacancy in Maseru, Lesotho – Retail & E-commerce

Job Description

Position: Senior E-commerce Product Manager

Company: Shoprite Lesotho

Location: Maseru, Lesotho

Experience: 5-7 years

Education: Bachelor’s Degree in Business Administration, Marketing, or related field

Employment Type: Full-time

Industry: Retail & E-commerce

Department: Digital Commerce

Salary: 450,000 – 680,000 SSP

Vacancies: 1

Company Overview

Shoprite Lesotho is a leading force in the Southern African retail landscape, dedicated to providing high-quality goods and essential services to diverse communities. As part of a massive international network, our local operations focus on bridging the gap between traditional retail and the modern digital consumer. We pride ourselves on innovation, efficiency, and customer-centricity. By leveraging advanced supply chain technologies and a robust digital platform, we ensure that every household has access to the products they need through multiple channels. Our mission is to lead the digital transformation of retail in the region, creating seamless shopping experiences that integrate physical stores with cutting-edge online marketplaces. We are constantly looking for talent to join our growing team as we expand our footprint across the nation.

Job Overview

We are seeking a highly strategic and results-driven Senior E-commerce Product Manager to lead our digital storefront evolution. This role is pivotal in driving our online growth strategy, ensuring that our digital platform remains competitive, user-friendly, and highly profitable. You will be responsible for the entire product lifecycle, from conceptualization and roadmap development to execution and continuous optimization. This is a high-impact role that requires a deep understanding of consumer behavior, digital marketing, and technical product management. As we continue to invest in digital infrastructure, you will play a key part in shaping how thousands of customers interact with our brand online. For more information on local career opportunities, visit https://lesothojobsearch.com.

Key Responsibilities

• Define and execute the long-term product roadmap for the e-commerce platform to drive user acquisition and retention.
• Collaborate with technical teams to implement new features, improve site performance, and ensure a seamless checkout process.
• Analyze key performance indicators (KPIs) including conversion rates, average order value, and customer lifetime value to inform strategy.
• Work closely with marketing teams to align digital product features with promotional campaigns and seasonal sales.
• Manage the product backlog, prioritizing features based on business value and technical feasibility.
• Conduct market research and competitor analysis to identify emerging trends in the digital retail sector.

Required Skills

• Expertise in agile product management methodologies and software development lifecycles.
• Strong analytical skills with the ability to interpret complex data sets into actionable insights.
• Proficiency in using data analytics tools such as Google Analytics or similar platforms.
• Excellent communication skills to bridge the gap between technical developers and business stakeholders.
• Deep understanding of UX/UI principles to optimize the digital customer journey.

Education

A minimum of a Bachelor’s degree in Business Administration, Marketing, Information Technology, or a related field is required. An MBA or advanced certification in Product Management is highly preferred.

Experience

Candidates must possess at least 5 years of experience in digital product management, specifically within a high-volume e-commerce or retail environment. Proven track record of managing complex digital products and driving measurable business growth is essential.

Salary

The annual salary for this position ranges from 450,000 SSP to 680,000 SSP, depending on experience and qualifications.

Benefits

• Competitive annual salary and performance-based bonuses.
• Comprehensive health and wellness insurance package.
• Professional development and continuous learning opportunities.
• Generous leave entitlement and flexible working arrangements.

Training

New hires will undergo a comprehensive onboarding program covering our digital ecosystem and internal systems. We also provide ongoing training in advanced data analytics and agile leadership. Explore more international roles at https://southsudanjobsearch.com/job-vacancy-south-sudan/.

Working Environment

The working environment is fast-paced, collaborative, and highly innovative. You will work in a modern office setting in Maseru, with opportunities for hybrid work arrangements. We foster a culture of continuous improvement and data-driven decision-making.

Application Process

Interested candidates should submit their updated CV and a cover letter detailing their relevant experience through our official recruitment portal. Please ensure all documentation is up to date. For more job vacancies in the region, visit https://botswanajobsearch.com/job-vacancy-in-botswana/.

Equal Opportunity Statement

Shoprite Lesotho is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business needs, ensuring that all qualified applicants receive consideration without regard to race, color, religion, sex, or any other protected status.