Telecom Product Innovation Lead Job Vacancy in Thaba-Tseka, Lesotho – Telecommunications

Job Description

Position: Telecom Product Innovation Lead

Company: MTN Lesotho

Location: Thaba-Tseka, Lesotho

Experience: 5+ years in telecom product management

Education: Bachelor’s degree in Business, Engineering, or related field

Employment Type: Full-time

Industry: Telecommunications

Department: Product Management

Salary: SSP 350,000 – SSP 550,000 per month

Vacancies:1

Company Overview

MTN Lesotho is a leading mobile network operator delivering innovative communication solutions across the Kingdom of Lesotho. As part of the globally recognized MTN Group, the company combines cutting‑edge technology with deep local insight to provide reliable voice, data, and digital services to millions of customers. With a strong commitment to corporate social responsibility, MTN Lesotho invests in community development, digital inclusion, and sustainable practices, making it a preferred employer for ambitious professionals seeking to shape the future of telecommunications in Africa.

The organization’s strategic focus on expanding 4G and upcoming 5G networks, mobile financial services, and Internet of Things (IoT) platforms creates a dynamic environment where creativity and technical expertise thrive. By joining MTN Lesotho, you become part of a vibrant team that drives economic growth, enhances connectivity, and contributes to the nation’s digital transformation agenda. This role offers a unique opportunity to influence product strategy, launch market‑leading services, and collaborate with cross‑functional teams dedicated to excellence.

Job Overview

The Telecom Product Innovation Lead will spearhead the conception, design, and rollout of next‑generation telecom products and services tailored to the needs of Lesotho’s diverse consumer base. Reporting to the Head of Product Management, you will work closely with engineering, marketing, sales, and customer experience teams to translate market insights into compelling product propositions that drive revenue growth and customer satisfaction.

You will be responsible for developing product roadmaps, conducting feasibility studies, and ensuring that all solutions comply with regulatory standards and MTN’s quality benchmarks. This position plays a pivotal role in fostering a culture of innovation, leveraging data analytics, and staying ahead of industry trends to maintain MTN’s competitive edge. For more information, visit our career portal.

Key Responsibilities

• Lead end‑to‑end product development cycles from ideation to market launch, ensuring alignment with corporate strategy.
• Conduct comprehensive market research, competitor analysis, and customer segmentation to identify unmet needs and growth opportunities.
• Collaborate with network engineering and IT teams to define technical specifications, feasibility, and cost structures.
• Develop detailed business cases, pricing models, and go‑to‑market strategies that maximize profitability.
• Coordinate cross‑functional launch activities, including marketing campaigns, sales enablement, and customer support training.
• Monitor product performance metrics, gather user feedback, and implement continuous improvement initiatives.
• Ensure compliance with Lesotho’s telecommunications regulations, data protection laws, and internal governance policies.
• Mentor junior product managers and foster an innovative mindset across the department.

Required Skills

• Strong analytical abilities with proficiency in data‑driven decision making.
• Excellent communication and stakeholder management skills.
• Deep understanding of telecom technologies, mobile services, and digital ecosystems.
• Proven track record of launching successful telecom or technology products.
• Strategic thinking combined with hands‑on execution capability.
• Ability to work in fast‑paced, cross‑cultural environments.
• Familiarity with regulatory frameworks governing telecommunications in Lesotho.

Education

A Bachelor’s degree in Business Administration, Engineering, Computer Science, or a related discipline is required. Advanced qualifications such as an MBA or specialized certifications in product management are highly desirable and will be considered an advantage.

Experience

Applicants must possess a minimum of five years of relevant experience in product management within the telecommunications sector or a closely related technology field. Demonstrated success in leading product innovation projects, managing multidisciplinary teams, and delivering measurable business outcomes is essential.

Salary

The compensation package ranges from SSP 350,000 to SSP 550,000 per month, commensurate with experience, qualifications, and performance. The package includes performance‑based bonuses, health insurance, and other statutory benefits.

Benefits

• Competitive salary with annual performance incentives.
• Comprehensive health and life insurance coverage.
• Retirement savings plan aligned with Lesotho’s pension regulations.
• Generous paid leave, including annual, sick, and parental leave.
• Employee assistance programs and wellness initiatives.

Training

• Access to MTN Group’s global learning platform for continuous professional development.
• On‑the‑job training in emerging telecom technologies such as 5G, IoT, and mobile fintech.
• Leadership development workshops and mentorship programs.
• Opportunities to attend industry conferences and certification courses.

Working Environment

MTN Lesotho offers a collaborative, inclusive, and technology‑driven workplace where ideas are encouraged and innovation is rewarded. Employees benefit from modern office facilities, flexible working arrangements, and a culture that values diversity, integrity, and customer focus.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online application portal. Shortlisted applicants will be invited to a multi‑stage interview process, including a technical assessment and a final interview with senior leadership.

Equal Opportunity Statement

MTN Lesotho is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.