Job Description
Position: E-commerce Marketplace Manager
Company: Jumia Lesotho
Location: Teyateyaneng, Lesotho
Experience: 5-7 years
Education: Bachelor’s Degree in Business Administration or Marketing
Employment Type: Full-time
Industry: Digital Commerce
Department: Commercial Operations
Salary: 45,000 – 65,000 SSP
Vacancies: 1
Company Overview
Jumia is the leading e-commerce and logistics platform in Africa, dedicated to empowering local businesses and providing consumers with unparalleled access to a vast array of products. As a major player in the digital economy, we focus on bridging the gap between sellers and buyers through innovative technology and robust logistics networks. Our mission is to transform the retail landscape in Africa by providing seamless online shopping experiences. We are currently expanding our footprint and looking for talented individuals to join our growing team. If you are looking for career opportunities in Lesotho, Jumia offers a dynamic and fast-paced environment where innovation is at the core of everything we do.
Job Overview
The E-commerce Marketplace Manager will be responsible for driving the growth and profitability of our online marketplace in the Teyateyaneng region. This role involves managing relationships with key vendors, optimizing product listings, and implementing strategic initiatives to increase customer engagement and sales volume. You will act as the primary point of contact for sellers, ensuring they adhere to our platform standards while maximizing their sales potential. This is a critical role for anyone seeking employment in Lesotho within the high-growth digital sector. For more information on local openings, visit https://lesothojobsearch.com.
Key Responsibilities
- Develop and execute strategic plans to increase the number of active sellers on the platform.
- Monitor marketplace performance metrics including GMV, conversion rates, and seller retention.
- Collaborate with the marketing team to design promotional campaigns for specific product categories.
- Conduct regular training sessions for vendors to improve their digital storefront management.
- Analyze market trends and competitor activities to identify new growth opportunities.
- Ensure all product listings meet quality, pricing, and description standards.
Required Skills
- Advanced proficiency in data analysis and reporting using Excel or BI tools.
- Strong negotiation and relationship management skills.
- Deep understanding of digital marketing and e-commerce ecosystem dynamics.
- Excellent communication skills in English and Sesotho.
- Project management expertise with the ability to handle multiple stakeholders.
Education
A minimum of a Bachelor’s degree in Business Administration, Marketing, Economics, or a related field is required. Professional certifications in Digital Marketing or Supply Chain Management will be an added advantage.
Experience
Candidates must possess at least 5 years of experience in e-commerce management, retail operations, or digital marketplace development. Proven track record of managing vendor relationships and driving revenue growth in a digital environment is essential. We are looking for professionals who understand the nuances of the local market while applying global best practices.
Salary
The monthly salary for this position ranges from 45,000 SSP to 65,000 SSP, depending on experience and performance metrics. This is a competitive package designed to attract top-tier talent.
Benefits
- Performance-based annual bonuses.
- Comprehensive health insurance coverage.
- Professional development and certification subsidies.
- Flexible working arrangements.
- Employee discount programs on platform products.
Training
New hires will undergo an intensive onboarding program covering our proprietary platform technology, vendor management protocols, and customer service excellence. We also provide ongoing training through our internal learning management system. For more diverse roles across the continent, check https://senegaljobsearch.com/job-vacancy-senegal/.
Working Environment
The working environment is energetic, collaborative, and highly data-driven. You will work closely with cross-functional teams including logistics, customer service, and technology to ensure a seamless marketplace experience. While the role is based in Teyateyaneng, you will interact with a diverse team across the region. This is one of the most exciting job vacancy in Lesotho for those passionate about digital transformation.
Application Process
Interested candidates should submit their updated CV and a cover letter detailing their relevant experience through our official recruitment portal. Please ensure all documentation is accurate and reflects your professional achievements. For more information on hiring in Lesotho, please visit our career page. You can also find international opportunities at https://somaliajobsearch.com/.
Equal Opportunity Statement
Jumia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or disability status.